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Search results for “customer loyalty”
6 key takeaways for strengthening digital commerce in China
08/27/2019
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10:40:22 PM
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Foreign travel brands need to be deeply entrenched in this market, especially considering the fact that a Chinese consumer is using a complex, digitally inter-connected network.
Accor on why digital transformation alone isn't enough for China
08/28/2019
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2:48:33 PM
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Accor's Chief Digital Officer, Maud Bailly, acknowledges that even if a non-Chinese organization can transform and gear up for today's digital economy, it isn't prudent to go alone to make it work in China.
Booking Holdings-backed Yanolja acquires Indian hotel tech firm eZee
09/05/2019
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2:19:02 PM
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Yanolja will pick up 21,000-plus global clients from eZee, which helps hotels and other customers manage room bookings and loyalty programs online.
Fosun Tourism's half-year revenues rise 35.9% to RMB 9,062.7 million
08/19/2019
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3:00:26 PM
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Resorts and destination operations revenue increased by 12.1% to RMB6,052.0 million for the six months ended 30 June 2019.
Leveraging the prowess of AI in the travel booking funnel
08/19/2019
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1:54:38 PM
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When booking travel, Chinese travellers are mobile-first or mobile-only, even for transactions. Considering the fact mobile demands a diligent effort, how can AI play its part in streamlining overall mobile shopping?
Chinese tourists are driving global payment and retail change
09/03/2019
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10:56:57 AM
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Marriott redesigned its Fliggy storefront and added a feature called Post Post Pay (PPP), which enables qualified Fliggy users to book hotels without paying a deposit.
Amadeus addresses four converging trends to sustain its edge
08/09/2019
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6:31:36 PM
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Consumer channels, distribution integration, merchandising and emerging technologies are shaking up the travel sector.
Is hotel loyalty worth it?
07/04/2019
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3:35:02 PM
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Loyal customers are more likely to perceive the company’s products and services with good value and are less sensitive to the company’s price premium.
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